Messaging
WhatsApp Bot
WhatsApp Bot is a custom chatbot built on the official WhatsApp Business API for your business. It answers common questions instantly, takes bookings and orders, qualifies leads, sends reminders and hands over to a human the moment a conversation needs one. Customers message the number they already have saved. No app, no website form, no waiting. Built for clinics, salons, restaurants, coaching centres, real-estate agents, and any business in Delhi NCR that gets most of its enquiries on WhatsApp.
What WhatsApp Bot does
- Built on the official WhatsApp Business API with a verified green-tick-eligible number
- Menu-driven and free-text flows: FAQs, bookings, orders, order status, callbacks
- Lead capture: name, need and location saved to a dashboard or Google Sheet
- Automated reminders and follow-ups for appointments, payments and abandoned orders
- Broadcast campaigns to opted-in customers with templates approved by Meta
- Human handover: an agent takes over in the same chat from a web inbox
- Hindi and English, with easy switching mid-conversation
- Connects to your existing tools: Google Sheets, CRM, payment links, Token Management, StoreFront
How WhatsApp Bot works
WhatsApp Bot has three parts: a WhatsApp Business API number for your business, a conversation flow we design around how your customers actually enquire, and a web inbox where your team sees every chat and can step in. Most businesses go live with a first version in about a week.
Map the conversations you get every day
We sit with you for an hour and list the questions and requests that reach your WhatsApp: timings, prices, availability, bookings, order status, directions. Those become the bot's menu and its free-text intents.
Set up the WhatsApp Business API number
We register your business with Meta, verify the number (your existing one or a new one), and apply for the message templates you need for reminders and broadcasts. This takes 1 to 3 business days on Meta's side.
Build and test the flow
The flow is built in Hindi and English, tested on real phones, and tuned with your team. Bookings and orders are written to a dashboard, a Google Sheet, or your CRM, whichever you already use.
Go live with a human safety net
Anything the bot cannot handle is routed to an agent in the web inbox, with the full chat history. Your team replies from a browser; the customer sees one continuous conversation.
Reminders, follow-ups and campaigns
Appointment and payment reminders go out automatically. For promotions, you send a Meta-approved template to customers who opted in, and the bot handles the replies.
What you need to start
- A phone number for WhatsApp (an existing one can be migrated)
- Business documents for Meta verification (GST or registration certificate)
- A list of the questions and requests you get most often
- Someone on your team to handle the chats the bot hands over
Time to go live
Typically 1 to 2 weeks, most of it waiting for Meta verification.
Where WhatsApp Bot is used
Built for WhatsApp chatbot for business, WhatsApp bot development Delhi NCR, WhatsApp Business API integration, WhatsApp automation for clinics, WhatsApp booking bot, and WhatsApp lead generation bot. These are the businesses that use it today or that it was designed for; if yours is close to one of them, a 30-minute demo will show exactly how it fits.
- Clinics and hospitalsAppointment booking, reports, directions and FAQs answered instantly; emergencies routed to a human.
- Salons and spasSlot booking with stylist choice, reminders, and rebooking nudges.
- Restaurants and cloud kitchensMenu, ordering, table reservation and order status in one chat.
- Coaching centres and schoolsCourse enquiries, fee details, demo-class booking and parent updates.
- Real estate agentsQualify leads (budget, BHK, locality), send listings, book site visits.
- Gyms and fitness studiosTrial booking, membership renewals, class schedules.
- E-commerce and D2C brandsOrder tracking, returns, abandoned-cart recovery, broadcast offers to opted-in customers.
- Travel agentsPackage enquiries, itineraries as PDFs, payment links.
- Service businessesAC repair, pest control, cleaning: book a visit, get technician ETA, pay on completion.
- Any business with a WhatsApp numberIf most of your enquiries arrive on WhatsApp, a bot answers the first 80% before you wake up.
Other products
Want to see WhatsApp Bot live?
A 30-minute call where we demo WhatsApp Bot configured for your exact workflow.